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Unit 55, Wembley Park Blvd, Wembley HA9 0FD, UK – 0844 414 5331
The staff were helpful and knowledgeable. The shop was tidy. You can test some of the high end products. They offer a 7 day return item in most cases. The lack of direct transport from Central London is a minor problem as there are no Sony stores more centralised.
I called this store before I got there. The manager was very useful in checking stock and his knowledge about Sony audio was superb. I bought a set of Sony MDR-1A headphones which are fantastic but, the first set I had was faulty which I took back to the store. An assistant instantly tried to say it wasn't the headphones and it was my phone or the Cabela's etc. The manager overheard and came over to test my headphones and completely agreed with me and replaced them without any trouble. If you go to this store try and speak to the manager as he is very knowledgeable and very helpful.
London Designer Outlet, Empire Way, Wembley HA9 0FD, UK – 0800 496 2459
The locker is outside of Wagamamas on the second floor of the outlet, near the escalators which go into Cineworld. The locker itself is fine, just nearly impossible to find unless you know where it is.
Barclays Park Royal, 36 Park Royal Road, London NW10 7JA, UK – 0800 496 2459